Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2022-07-10
Person
4
5
0
Review of CAMHS Inpatients -The Burrows
10th July 2022
Berrywood Hospital
2022-07-10
Person
0
5
0
Review of CAMHS Inpatients -The Burrows
10th July 2022
Berrywood Hospital
2022-07-10
Person
0
5
0
Review of CAMHS Inpatients -The Burrows
10th July 2022
Berrywood Hospital
2022-07-06
Person
4
5
0
Review of Bay Ward
6th July 2022
Excellent service by housekeeping staff today, tremendous attention to detail and care taken today.
Berrywood Hospital
2022-07-06
Person
4
5
0
Review of Bay Ward
6th July 2022
{unable to read}
Suggested improvements
{unable to read}
Berrywood Hospital
2022-07-06
Person
4
5
0
Review of Harbour Ward
written by a patient
6th July 2022
I gave my answer because at times it {} very short staffed most of the staff have been extremely supporting on {unable to read}
Suggested improvements
I am not {}
2022-10-17 15:04:12
Response from Berrywood Hospital
Thank you for your review, The ward at times may feel that it is short staffed, however, the wards staffing is reviewed daily to ensure that it has adequate ,safe staffing levels.
2022-07-20 09:09:08
Response from Berrywood Hospital
I am glad we have been able to support you. Staffing is a challenge at the moment, mainly due to the pandemic impact. We always make sure we have enough staff to keep you safe. Best wishes, Hugh Jones, Patient experience manager
Berrywood Hospital
2022-07-06
Person
4
5
0
Review of Bay Ward
6th July 2022
Suggested improvements
A book covering things that happen in Bay ward. Times dates, places etc. A one to one with my key worker. A completed copy of my care plan. To be in introduced to all care staff when ever possible.
2022-10-17 15:03:01
Response from Berrywood Hospital
Thank you for your review. I am sorry that all staff did not introduce themselves to you. The ward has a welcome pack which explains what happens on the ward, I apologise, if you did not receive one of these.
2022-07-20 09:16:53
Response from Berrywood Hospital
These are all things that should happen so I am sorry if they did not in your case. I have sent your feedback to the ward manger top see what went wrong. Best wishes, Hugh Jones, Patient Experience manager
Berrywood Hospital
2022-07-06
Person
3
5
0
Review of Harbour Ward
6th July 2022
I like the selection of food.
Suggested improvements
I like to have rice pudding.
2022-10-17 15:04:24
Response from Berrywood Hospital
Thank you for your comment. I am sure rice pudding is available on the menu and this will be fed back to the ward staff who order the food.
2022-07-20 08:45:07
Response from Berrywood Hospital
Please speak to the staff and I am sure we can provide rice pudding. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2022-07-06
Person
4
5
0
Review of Harbour Ward
6th July 2022
Lovely kind and caring staff. Don’t have a bad thing to say.
Suggested improvements
Information about care and treatment as I don’t really know much in terms of my care and treatment.
2022-10-17 15:04:37
Response from Berrywood Hospital
Thank you for your review. I hope that you were able to discuss your care and treatment with the ward Dr and nursing staff.
Berrywood Hospital
2022-07-06
Person
4
5
0
Review of Harbour Ward
written by a patient
6th July 2022
Because the staff take what you tell them seriously.
Suggested improvements
Please could you repair TV in my bedroom a TV on ward.
2022-10-17 15:04:50
Response from Berrywood Hospital
Thank you for your review, I apologise that your television was not working when you wrote this review and hope that this has been looked into.
2022-07-20 08:47:21
Response from Berrywood Hospital
I have passed your comment about the TV to the ward matron so they can get it fixed. Best wishes, Hugh Jones, Patient Experience Manager
